Name: Defence Equipment and Support
Status: Full Time
Join an integral part of the UK's Defence and play your part in the procurement and in-service support of all our armed forces equipment, from fighter jets, armoured vehicles, submarines and aircraft carriers, to clothing, food, and ammunition. If you have the pride, passion and commitment to be part of an exciting organisation at the forefront of supporting our country's armed forces deliver on operations at home and abroad, then apply online now!
Corporate Services offers a challenging and stimulating variety of work in both delivery and support teams. The function utilises the expertise of eight specialisms that collectively enable the operational day-to-day running of the business to ensure that DE&S/SDA delivers its objectives and maintains compliance with the requirements of being part of a Department of State. We cover: Business Support; Comms, Media & Marketing; Infrastructure & Estate Management; Policy Profession; Sales & Disposals; Occupational Health, Safety & Environment; Quality Management; and Security.
As a Business Manager you can expect a challenging, broad and varied role which will test your stakeholder management, analytical and business skills. The role will stretch your communication skills, problem solving ability, your decision making and management of resources and your strengths in working autonomously.
You will work with a range of contacts both internally to DE&S, the wider MOD and external customers and companies. You may be required to be the face of a designated principal, representing them in meetings and conferences. You will be responsible for researching and analysing information, making recommendations and developing plans of action to enhance the corporate delivery across the business and be tasked with complex problems which may need regulatory / policy awareness and dictate the correct resolution. As a part of this role you may directly manage a team with responsibility for their delivery occasionally with budget responsibility.
To be successful in this role, you will need to show you will be able to use your experience in pro-actively developing and progressing the Corporate Services Function to improve the service delivery across DE&S.
Vacancies are currently available across both organisations. If successful, you may be assigned to either DE&S or SDA depending on your skillset and our business needs.
As a Business Manager you will deliver the day-to-day provision of business support services to organisations or geographic areas.
You will be responsible for;
Support senior Business Managers with change implementation including liaising with other areas of the business to coordinate business change implementation activities
Assist in engaging with stakeholders and other functions within their area of responsibility and relevant third parties to support the delivery of business services throughout their area of responsibility
Support in the production of a variety of documentation, including business cases, reports and clearance documentation
Analyse corporate reporting and management information, acting on key findings within
Manage internal and external queries on various issues (e.g. accommodation issues) by providing advice and assistance where required. Escalate more complex issues to senior staff to ensure they are resolved
Manage a small administrative team, providing coaching and developmental dialogue where appropriate
Work in a small team responsible for the delivery of certain business support services within their area of responsibility, to meet agreed catalogue of services at agreed customer service standards.
What you will be assessed against
To be found successful you must demonstrate the following essential criteria:
Strong Analytical skills
Experience working with Internal & External contractors
Evidence of being proactive Identifying & implementing business improvements
Experience in building business relationships
Excellent IT Skills, proficient use with the suite of Microsoft Office applications
It would benefit your application should you be able to demonstrate the following desirable criteria:
NVQ Level 4 diploma in Business Administration, Customer Service or equivalent qualification
Experience of working in business support
Prior management experience
Experience working in a large or complex organisation
If you are invited to an interview, you will be assessed against the following technical competencies:
Conflict People Management
If you are invited to an interview, you will be assessed against the following behaviours:
Managing a quality service
Delivering at pace
What's in it for you?
You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more.
Find out more about what we offer by clicking here or by using 'The Little Book of Big Benefits' booklet PDF at the bottom of this page.
Applicants should be aware that any move across the Civil Service may have implications on an employees ability to carry on claiming childcare vouchers.
About your team
Corporate Services Group (CSG) is pivotal in enabling effective business operations. We are a professional body of people who undertake a diverse range of challenging activities which are integral to Defence procurement and support. CSG are represented in every area of the organisation enabling the successes of DE&S.
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Jeff Walker - DE&S Talent Acquisition Specialist22,100 - £26,000
||Jeff Walker - DE&S Talent Acquisition Specialist
Defence Equipment and Support
MOD Abbey Wood, Filton
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