Name: Trilateral Research Ltd
Location: London, UK
Status: Full Time
Trilateral Research has an exciting opportunity for a Product Manager to join our Sociotech for Good Team. The Product Manager (PM) is responsible for informing, developing and realizing the product vision as established in partnership with Senior Management and internal stakeholders for a single product/use case.
Our company and what we do:
At Trilateral Research, we provide ethical AI solutions for tackling complex social issues, from human trafficking and child exploitation, citizen security in crisis to pollution and climate change. We transform research into innovation and sustainable impact, focusing our efforts where we can enhance societal wellbeing.
We apply rigorous, cutting-edge research when developing and accessing new technologies to ensure they achieve sustainable innovation and measurable impact. Our teams include humanities specialists, social scientists, data scientists, ethical, legal and human rights experts who work across the technology-social disciplinary divide.
What are your responsibilities?
Product Vision, Strategy & Roadmap
Work with Senior Management on the product vision and strategy and maintain associated documentation (Product Roadmap, Impact Map & all user/market related documentation).
Drive an understanding of the product with other stakeholders internally and externally, tailoring messages to audiences.
Liaise with the Engineering Manager to manage, monitor and evaluate the day-to-day realization of the product roadmap through internal communication and the maintenance of a product backlog that is agreed through the PMC process.
Liaise with Senior Management to agree quarterly objectives and key results to realize the product vision and roadmap.
Product Sales & Marketing & Customer Satisfaction
Communicate product vision, specification and value proposition with Marketing team to develop collateral, content and messaging to support marketing and sales effort ensuring a focus on target markets.
Act as a filter to the wider product team and to senior management team to ensure sensitive and timely manner of feedback in line with the product roadmap, product vision and tactics.
Support efforts to ensure customer satisfaction of the product through direct and indirect engagement and support customer implementation and onboarding via training and initial guidance and troubleshooting, alongside efforts to pilot and evaluate the product with prospective customers.
Capturing and documenting feedback and learnings as appropriate to drive ongoing development to ensure the productís operational use meets Trilateral Researchís ethical standards.
Product Innovation, Development & User Testing
Manage the inputs & decisions from the companyís Product Management Committee, ensuring alignment between senior management and efforts relating to product innovation and development ensuring updates are made to all related documentation and evolve strategies and tactics and learnings.
Work closely with Product Design, Data Science and Engineering teams and subject matter experts to realise product roadmap at the sprint level and ensuring a shared understanding of what is valuable, usable, feasible, and valid.
Support the incorporation of the sociotechnical considerations into product definition, user stories & acceptance criteria and the ethical implications of product development, by incorporating the ethical and data privacy impact assessments and security assessments into product definition, user stories, acceptance criteria and other means.
Collaborate with the product team and other stakeholders to identify and document a pipeline of future innovation areas and feed into existing company processes to secure funding and/or permission to pursue.
Contributing to the Product Management Function
Conduct wider reading/engagement on product management to capture lessons for the discipline from industry.
Work with other Product Managers in the company to cultivate and share best practices and ensure a consistent company approach to product management.
Location: This position is open to candidates based in the UK
Start date: Immediate
Salary: Commensurate with experience
Contract type: Full-time, permanent employment contract
What experience will you bring to the role?
Proven experience in working in interdisciplinary product teams
Strong listening skills and emotional intelligence and able to synthesize information
Strong verbal and written communication and presentation skills
Evidence of good relationship management and ability to build trust in internal and external working relationships
Demonstrable influencing skills.
General Knowledge and Technical Skills:
Excellent time management and organization, inclusive of project management expertise to support coordination, monitoring and evaluation across priorities.
Ability to work under pressure, organize and prioritize responsibilities.
Experienced in a product management or business analyst role.
Good experience of implementing agile & scrum methodologies to software development.
Experience in development and delivery of SaaS (Software as a Service) products and full software development lifecycle (discovery/development/production systems).
Experience in working with business leads & supporting the prioritization and planning to realize business objectives.
Strong ability to navigate complexity and reduce uncertainty and chart a well-reasoned plan of action.
Willingness to develop understanding of sociotechnical development and explainable AI.
Required Education and Experience:
Experience of SaaS product management and software development lifecycle (2+ years).
Bachelorís degree in business related subject.
Effective project management skills - time management and prioritization skills, with the ability to manage a varied workload at pace.
Strong ability to navigate complexity and chart a well-reasoned plan of action.
Experience in successfully applying agile principles, tools, and methods.
Relevant product management qualifications/certifications.
Experience of working with the public sector.
Demonstrable interest in and understanding of the sociotechnical implications of using data science and cloud platforms for delivering social good.
| Job Requirements/
How to apply?
Please submit both your CV and a cover letter, linking your experience to our requirements in order to have your application considered. References will be required prior to appointment and candidates must be eligible to work in the UK.
Please not that this role requires security vetting of at least Basic Personnel Security Screen (BPSS) and Disclosure and Barring Service (DBS) level, and NPPV L3, which requires candidates to have been continuously resident in the UK for a minimum of 3-years immediately prior to date of application.
We are an Equal Opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We are a Disability Confident committed and Living Wage employer.
At Trilateral Research, we value privacy and data protection rights. We have a longstanding data protection culture and promote robust ethical standards in data management and research ethics. Please read our Recruitment Privacy Notice in relation to our recruitment activities before submitting your application to work with us.
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